How to Reset Your Password on the Web?

Guide to reset account password on Bitwells exchange website.

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Click the “Forgot password?” button on the log-in page.

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Enter your registered email address and then click the "Send Verification Code" box to receive an email verification code.

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Enter the email verification code you received, set a new password and then fill in the new password again. Click "Update Your Password".

*The password format should be consisting of 6-16 digits plus letters (symbols are not supported).

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Reset password successfully.

If you cannot receive a verification email from Bitwells, please check your spam and set the Bitwells email as "non-spam".