* All these procedures are set to better secure your fund;
* Usually, the whole procedure will take no more than 1 hour. The final arrival time depends on how many users are withdrawing at the same time and the circulation of the blockchain.
After logging in, click your account name at the top-right of the menu bar, and select "Withdraw" in the drop-down list.
Paste your correct withdrawal address to the "Address" box, type in the withdrawal amount, then click the "Get code" button to send an email verification code to your email. Enter the email code received, then click “Submit" to finish the withdrawal request.
Note: There will be a specific time for withdrawal service. For the available time, please check it on the withdrawal page.
Our team will check and process your withdrawal request as soon as we received it. Then, there will be a withdrawal address confirmation email sent to your registered mailbox. Please reply to that email to confirm it and you will soon get the BTC withdrawal payment.
• The minimum withdrawal amount is 0.001 BTC.
• There will be a 0.0005BTC service charge each time you withdraw.
• It takes time for the blockchain to confirm each transaction, however, this is beyond our control. Sometimes the withdrawal transaction will not be completed instantly, but it should be within minutes.
• In the event that you change your account security strategy, password, or address of withdrawal, we will check your withdrawal manually, so please wait for our staff’s phone call or email patiently.
• Please make sure that your computer system is safe and prevents the information from being tampered with or leaked.