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  1. BITWELLS CO LTD
  2. FAQ

FAQ

Account Management

  • Cannot Login? Click Here
  • How to Bind Your Account’s 2FA via Google Authenticator?
  • How to Unbind Your Account’s 2FA via Google Authenticator?
  • How to Reset Your Password on the Web?
  • How to Protect Your Account from Viruses?
  • How to Protect Your Account from Phishing?
See all 7 articles

Frequently Asked Questions

  • How to Register on the Web?
  • How to Set Bitwells Email as "Non-spam"?
  • What is the Requirement for Password Setting?
  • What are the Common Mistakes During Sign up?
  • Why didn't I Receive the Verification Code?

Deposit and Withdrawal

  • How to Deposit on the Web?
  • How to Withdraw My Bitcoins on the Web?
  • What are Busy-hours of Withdrawal?

Simulation Trading and Real-time Trading

  • How to Use the Bitwells Simulation Trading System on the Web?
  • How to Recover Your Funds in Simulation Trading?

Customer Service

  • How to Contact Bitwells Support Team?
  • How to Become a VIP?
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